Archive: 2009 March

Putting Users First

By Richard X. Thripp at 2009-03-02T04:08:17Z in Personal Development, Technology, with these tags: computers, internet, networking, theory, usernames, 19 Comments. 1078 words.

In the United Kingdom, some six million domain names are registered under the .co.uk suffix. While yourname.uk would be preferable to yourname.co.uk, such registrations are banned.

This adds up to thousands of lost hours among computer users and much more wasted space. UK residents have to type the extra “.co” for every domain they visit, communicate, or advertise. Clearly, the UK does not put its users first, or the lengthy subdomain would not exist.

One practice common among universities is to give students second-rate email and blog addresses. My email address at Daytona State College is the ridiculous richard_thripp@falconmail.daytonastate.edu. Blogs take on unwieldy addresses like agessaman.blogs.gfalls.wednet.edu. Giving students first-class registrations at the second level, like richard_thripp@daytonastate.edu or richardxthripp.wednet.edu, is out of the question. Usually, administrators will have their reasons such as firewalling users, keeping the namespace open, simplifying management, or departmentalization. None of these are valid and they all put the user last, when in fact the user should be the #1 priority.

On Thripp.com, it would be tempting for me to place users in some God-forsaken subdirectory like users.thripp.com/richardx, but instead I put them right up front like richardx.thripp.com. Sure, I might run into problems later. Sure, there might be unforseen consequences. Perhaps someone will register shout.thripp.com and then later I’ll decide I want it for a site feature? While the cautious person may say, “so that all my options are open, I should not allow direct registration of subdomains in case I want to use them later,” this is folly and treats the user as a second-rate citizen. Users make up the bulk of your community and are the only important part. This means you should give them important space. Damn the torpedoes. Whatever namespaces you are reserving are less important than you think. In fact, if …

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